Last updated: August 13, 2026
By accessing or using HireBest (the “Platform”), operated by Aesop Partners, LLC (“Aesop Partners,” “we,” “us,” or “our”), you agree to be bound by these Terms of Use. If you are using the Platform on behalf of an organization, you agree to these Terms on that organization’s behalf and represent that you are authorized to do so. If you do not agree, do not use the Platform.
The Platform includes our website, the HireBest web application, and the HireBest mobile application (see Section 8).
You must be at least 18 years old and authorized to bind the organization on whose behalf you are using the Platform. By creating an account, you represent that you meet these requirements.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account, including activity from any mobile device you have connected to it. You agree to notify us immediately at [email protected] of any unauthorized use of your account or of a connected device.
You agree not to:
HireBest is a tool that helps you organize information and supports your hiring process. It is not a decision-maker. You — and not Aesop Partners — are solely responsible for your hiring decisions and for the way you use the Platform, including:
You retain all ownership rights to the data you upload or create on the Platform (“Customer Data”), including interview recordings made through the Platform. You grant us a limited, non-exclusive, worldwide license to host, process, and display Customer Data to provide, secure, and support the Platform for you. We do not use Customer Data or Candidate Data to train third-party artificial intelligence models. We may use aggregated, anonymized, or de-identified information to improve the Platform, develop new products and features, create benchmarks, perform analytics, conduct research, and generate educational content or industry insights, provided such information does not identify any customer, candidate, or individual.
You represent and warrant that you have all rights, permissions, and lawful bases necessary to upload Customer Data — including candidate personal information — to the Platform, and to have us process it as described in these Terms and our Privacy Policy. You are responsible for providing any notices and obtaining any consents that the law requires before submitting candidate information to us.
Recording interviews. You are responsible for complying with all laws relating to interview recording, monitoring, transcription, and candidate privacy, including providing any required notices and obtaining any required consents before using HireBest’s recording or transcription features. Before an interview is recorded, you must obtain the consent of everyone present. Requirements vary by location, and in some jurisdictions every party to a conversation must agree before it may be recorded. For interviews recorded in person through our mobile application, the Platform requires an interviewer to confirm that consent has been obtained and provides a script to read aloud; where an interview is recorded on a video call, the meeting platform presents its own recording notice. In either case, confirming consent in the Platform is not a substitute for meeting the requirements that apply to you, and it is not legal advice.
Publicly available web content. Where you supply a link to a candidate’s public professional profile, or ask the Platform to run market research while creating a Cipher, the Platform retrieves publicly available web content through a third-party search service and stores it in your account. That retrieved content forms part of your Customer Data and is treated as such. You are responsible for ensuring that your use of publicly available information about a candidate is lawful in the jurisdictions that apply to you — some laws limit what an employer may seek out or consider from a candidate’s online presence — and for providing any notice or obtaining any consent that applies.
We retain ownership of the Platform, its software, design, and all intellectual property related to the service itself.
The Platform uses artificial intelligence to generate content including, but not limited to, Cipher definitions, interview summaries, candidate evaluations, and assistant responses (collectively, “AI Output”). AI Output is provided for informational and assistive purposes only.
AI Output may be inaccurate, incomplete, or unsuitable for your specific circumstances. You are solely responsible for reviewing, validating, and making decisions based on AI Output. We do not guarantee the accuracy, reliability, or fitness of AI Output for any particular purpose. AI Output must not be used as a substitute for human judgment in hiring decisions. Our Responsible AI Statement describes how AI is used on the Platform.
Speaker attribution. Where an interview is recorded on a single device — for example, an interview conducted in person through our mobile application — the Platform determines which speaker is the interviewer and which is the candidate by inference rather than by identification. That attribution can be wrong. It is AI Output for the purposes of this Section, and the same obligation to review before relying applies to who a transcript says said what.
Some content shown on the Platform is retrieved from public web sources rather than generated by AI or entered by your team — for example, a candidate’s public professional profile retrieved from a link you supply (see Section 6). We pass that content through as retrieved. We do not verify, correct, or vouch for its accuracy or completeness, and the same review obligation applies to it as to AI Output.
License. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the HireBest mobile application (the “App”) on a device you own or control, for your organization’s internal business purposes. You may not copy, modify, reverse engineer, decompile, rent, resell, or distribute the App, or remove any proprietary notices from it.
The App is a companion to your account. It does not create a separate account and is governed by these Terms and our Privacy Policy. Using the App also requires you to comply with the terms of the app store you obtained it from.
Connected devices. You connect a device by scanning a code from an authenticated HireBest session and confirming that device. You are responsible for the devices connected to your account and for revoking any device you no longer control — a lost or replaced phone, or a device belonging to someone who has left your organization. We may revoke a device’s credential at any time.
Recordings on devices. Interview recordings made through the App are Customer Data under Section 6. A recording is held on the device until we confirm we have received and verified it in full. A recording that cannot be uploaded is retained on the device and flagged in the App rather than deleted. You are responsible for ensuring that recordings are uploaded; we cannot recover a recording that is deleted from a device before it reaches us.
Apple App Store. The following applies where you obtain the App through the Apple App Store:
Access to HireBest is provided under the order, plan, or written agreement between you and Aesop Partners. Fees for that access are set out in that agreement and may be invoiced to you directly.
Certain items you order through the Platform — for example, Hogan assessment reports — are charged through our in-platform payment processor (Stripe) at the time you order them. Such charges are non-refundable except where required by law.
You are responsible for all applicable fees and taxes. We may change pricing on reasonable notice.
THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT ANY RECORDING WILL BE CAPTURED, UPLOADED, OR RETAINED WITHOUT LOSS, OR THAT AI OUTPUT WILL BE ACCURATE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL AESOP PARTNERS, LLC OR ITS OFFICERS, MEMBERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUE, WHETHER INCURRED DIRECTLY OR INDIRECTLY, ARISING OUT OF OR RELATED TO YOUR USE OF THE PLATFORM.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
You agree to indemnify and hold harmless Aesop Partners, LLC and its officers, members, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Platform; (b) Customer Data you upload or record, including any claim that you lacked the right to submit candidate information or to record an individual; (c) your hiring decisions; or (d) your violation of these Terms or of any law that applies to your use of the Platform.
We may suspend or terminate your access to the Platform at any time, with or without cause, upon reasonable notice (or immediately for a material breach of these Terms). You may terminate your account at any time by contacting us. Upon termination, your right to use the Platform ceases immediately, any connected devices are revoked, and we will delete or anonymize your Customer Data within 30 days, unless retention is required by law. Sections that by their nature should survive termination (including Sections 6, 10, 11, and 12) will survive.
These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict-of-law principles. You agree that any dispute arising out of or relating to these Terms or the Platform will be brought exclusively in the state or federal courts located in Massachusetts, and you consent to the jurisdiction of those courts.
Neither party will be liable for any delay or failure to perform its obligations under these Terms (other than payment obligations) resulting from causes beyond its reasonable control, including acts of God, natural disasters, fire, flood, earthquake, epidemic or pandemic, war, terrorism, civil unrest, labor disputes, internet or telecommunications failures, cloud service provider outages, denial-of-service attacks, governmental actions, changes in law, utility failures, or other events beyond the affected party’s reasonable control. The affected party will use commercially reasonable efforts to minimize the impact of the event and resume performance as soon as practicable.
These Terms, together with our Privacy Policy, are the entire agreement between you and Aesop Partners regarding the Platform. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
We may update these Terms from time to time. We will post the updated Terms on this page and update the “Last updated” date, and will provide more prominent notice of material changes. Your continued use of the Platform after an update takes effect constitutes acceptance of the updated Terms.
If you have questions about these Terms, contact us at:
Aesop Partners, LLC
Email: [email protected]